Following my personal exposure of Medical Services Ltd appalling provision for weekend patient ambulance services, my local newspaper, the Gazette, took up the story. the experience onvolved waiting five hours for an ambulance to come and pick up my wife, Margaret, who recently had stroke, from Hemel Hempstead Urgent Care Centre.
Their report reveals that not only were the company at fault but it is clear that the people responsible for managing and overseeing the contract on behalf of the NHS were also to blame.
It is now revealed that Herts Valleys Clinical Commissioning Grouprequire Medical Services Ltd ( gross profit £7m a year) to collect all patients within two hours. The contract says:
“The Contractor will collect patients from clinics within 60 minutes of being requested by the Department in 90% of cases and within 120 minutes on 100% of cases.”
So this amounts to a blatant breach…
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